All services at Safe Bridge Family Services begin with a structured intake and case review process to ensure court compliance, child safety, and service appropriateness. Intake is administrative and safety-focused in nature and is not therapeutic or evaluative.

Initial Intake Session

The intake session occurs prior to the start of any supervised visitation or exchange services and includes a comprehensive review of court-ordered requirements and case-specific considerations.

During intake, Safe Bridge Family Services:

• Reviews current court orders and stipulations

• Confirms the scope and limits of supervision

• Identifies safety concerns or restrictions outlined by the court

• Clarifies logistics, scheduling, and service expectations

• Reviews policies regarding neutrality, conduct, and documentation

Each participating party is informed of:

• The non-therapeutic nature of services

• Supervisor neutrality and role limitations

• Documentation and reporting practices

• Expectations for compliance and behavior

Correspondence With Attorneys and Guardians ad Litem

When appropriate and permitted by the court order, Safe Bridge Family Services communicates directly with attorneys and Guardians ad Litem to ensure accurate implementation of court directives.

Correspondence may include:

• Verification or clarification of court orders

• Confirmation of service availability and scope

• Scheduling coordination

• Administrative updates related to compliance or attendance

• Notification of safety-related incidents, if required

All communication is:

• Factual and professional

• Limited to the scope of court-ordered services

• Documented in the case record

• Neutral and non-advocacy-based

Safe Bridge Family Services does not provide legal opinions, recommendations, or advocacy for any party.

Safety Review & Case Acceptance

As part of intake, each case undergoes a safety and appropriateness review to determine:

• Whether supervised visitation or exchange is appropriate under the order

• The required level of supervision

• Any environmental or logistical considerations

• Whether services can be provided safely and ethically

Safe Bridge Family Services reserves the right to decline or pause services if:

• Court orders are unclear or incomplete

• Safety risks exceed the scope of supervised visitation

• Required documentation or permissions are not provided

Safe Bridge Family Services provides court-ordered supervised visitation for families involved in custody, dependency, DFCS, and high-conflict cases throughout Gwinnett County, Hall County, and Forsyth County.

Supervised visitation is a structured service in which a trained, neutral third-party supervisor is present for the entire visit between a child and a parent or caregiver, as directed by a court order. The purpose of supervision is to ensure child safety, monitor compliance with court-ordered conditions, and reduce risk during contact.

How Supervised Visits Work

Prior to each visit:

• The supervising monitor reviews the applicable court order

• Visit parameters (location, duration, restrictions) are confirmed

• Safety protocols and boundaries are established

During the visit, the supervisor:

• Remains present and attentive for the full duration

• Maintains a neutral, non-intrusive stance

• Ensures interactions remain within court-ordered guidelines

• Intervenes only when necessary to address safety or compliance concerns

• Documents the visit using objective, behavior-based observations

Supervisors do not coach, direct, or engage in parenting instruction unless explicitly required for safety.

Visit Locations

Supervised visits may occur in:

• Designated visitation settings

• Community-based locations approved by the court order

• Other court-approved environments following safety screening

Location selection is based on the court’s directives, safety considerations, and appropriateness for the child’s age and needs.

Documentation & Reporting

Each supervised visit includes professional documentation that may reflect:

• Date, time, and length of visit

• Attendance and punctuality

• General observations of interactions

• Compliance with court-ordered conditions

• Any safety concerns or notable incidents

All documentation is:

• Objective and factual

• Time-based and behaviorally descriptive

• Maintained securely

• Available to the court or authorized parties upon request

Safe Bridge Family Services does not provide opinions, diagnoses, or recommendations unless explicitly ordered by the court.

Supervisor Role & Boundaries

Supervised visitation through Safe Bridge Family Services is non-therapeutic and non-evaluative.

Supervisors:

• Do not provide counseling or reunification therapy

• Do not mediate disputes or resolve conflicts

• Do not advocate for either party

• Do not offer legal or clinical opinions

The supervisor’s role is limited to monitoring, safety oversight, and documentation in accordance with court orders.

Child Safety & Professional Oversight

All supervised visits are conducted under protocols established and overseen by a licensed clinical social worker with forensic and child welfare expertise. This oversight ensures:

• Consistent application of safety standards

• Adherence to ethical and legal boundaries

• High-quality documentation

• Appropriate response to incidents or concerns

Services may be paused or terminated if safety risks arise or if court orders are violated.

Purpose of Supervised Visitation

Court-supervised visitation exists to:

• Protect the child’s safety and well-being

• Support structured access during high-risk or high-conflict situations

• Ensure compliance with court-ordered conditions

• Provide accountability through professional observation

Safe Bridge Family Services delivers supervised visitation with professionalism, neutrality, and respect for the court’s authority.

Safe Bridge Family Services may provide court testimony when subpoenaed or formally ordered by the court. Testimony is limited in scope and grounded strictly in objective documentation and factual observations made during court-ordered supervised visitation or exchange services.

Testimony is not routine and is provided only when legally required.

Scope of Testimony

When testimony is required, it is limited to:

• Verification of services provided

• Dates, times, and duration of visits or exchanges

• Compliance with court-ordered conditions

• Objective, behavior-based observations documented during services

• Explanation of supervision procedures and protocols

Safe Bridge Family Services does not provide:

• Clinical opinions or diagnoses

• Custody or visitation recommendations

• Evaluative conclusions

• Parenting assessments

• Advocacy for any party

Testimony does not exceed the scope of the court order or the services provided.

Who May Testify

Testimony may be provided by:

• The supervising visitation monitor who directly observed the visit(s), and/or

• Kristin Fuller, Founder and Director, regarding:

  • Agency policies and procedures

  • Supervisor training and oversight

  • Documentation standards

  • Quality assurance and safety protocols

This structure ensures testimony is accurate, consistent, and professionally grounded.

Professional Standards

All testimony provided by Safe Bridge Family Services:

• Is factual, neutral, and non-adversarial

• Relies solely on contemporaneous documentation

• Avoids interpretation of intent, motive, or credibility

• Reflects adherence to ethical and legal boundaries

Safe Bridge Family Services does not act as an expert witness unless explicitly ordered by the court and appropriately designated.

Fees & Scheduling

Court testimony, preparation time, and required travel are billed separately in accordance with Safe Bridge Family Services’ fee schedule and subpoena requirements. Scheduling is subject to availability and proper legal notice.

Neutral Role in Legal Proceedings

Safe Bridge Family Services’ role in any legal proceeding is limited to supporting the court with accurate information related to services rendered. The agency remains neutral and does not align with or oppose any party.

Our goal is to ensure the court has clear, reliable, and professionally documented information when testimony is required.